Who we are

This website is operated by HeyWP Ltd, based in the Wirral, UK. When this policy refers to “we”, “us” or “our”, it means HeyWP.

We are the data controller for any personal information collected through this website. If you have any questions about how we handle your data, you can contact us at hey@heywp.com.

What information we collect

We only collect information you actively provide to us. This includes:

  • Your name and email address when you contact us via email or a contact form
  • Any other information you choose to include in a message to us

We do not use tracking cookies, analytics software, or any third-party tools that collect data about your visit to this website. No personal data is collected passively.

How we use your information

We use your information solely to respond to your enquiry and, where relevant, to discuss and deliver the services you’ve asked about. We will not use your contact details to send you unsolicited marketing.

The legal basis for processing your data is legitimate interests — specifically, responding to a message you have sent us — and, where we enter into a contract with you, contract performance.

How long we keep your data

We keep email correspondence and enquiry records for up to 3 years from the date of last contact. If you become a client, we may keep records related to our working relationship for up to 6 years in line with UK business record-keeping requirements.

After these periods, your data is securely deleted.

Who we share your data with

We do not sell, rent, or share your personal data with any third parties for marketing purposes.

Your data may be processed by the following service providers as part of our normal operations:

  • Email provider — for sending and receiving email correspondence
  • Web host — for hosting this website

These providers are used under appropriate data processing terms and do not use your data for their own purposes.

Transfers outside the UK

We aim to keep your data within the UK or the European Economic Area (EEA) wherever possible. If any of our service providers process data outside these regions, we ensure appropriate safeguards are in place in line with UK GDPR requirements.

Your rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Access — you can ask for a copy of the data we hold about you
  • Rectification — you can ask us to correct inaccurate data
  • Erasure — you can ask us to delete your data, subject to any legal obligations we have to retain it
  • Restriction — you can ask us to limit how we use your data
  • Objection — you can object to us processing your data on the grounds of legitimate interests
  • Portability — you can ask for your data in a portable format

To exercise any of these rights, contact us at hey@heywp.com. We will respond within one month.

You also have the right to lodge a complaint with the UK’s data protection regulator, the Information Commissioner’s Office (ICO), at ico.org.uk or by calling 0303 123 1113.

Cookies

Please refer to our Cookie Policy

Changes to this policy

We may update this policy from time to time. Any changes will be reflected on this page with an updated date at the top. We encourage you to review this page periodically.

Contact us

For any questions about this privacy policy or how we handle your data, please get in touch:

HeyWP Ltd
hey@heywp.com
1 Derwent Road, Meols, Wirral, CH47 8XY